ExamSoft is taking forever to launch my test. Is there anything I can do for this issues?
Reboot the machine then launch the ExamSoft again
My machine can not connect to the Internet?
First, check the Ethernet cable. Does it connect to any LAN port? If not, plug it in then reboot the machine.
If that does not work, try to conncet your machine via Wifi. Unplug the Ethernet cable from the machine then turn on the Wifi. Connect to either UHGuest or UHSecure
Where do I download ExamSoft?
Login at
Click on the download button
Post-test
ExamSoft software is unable to upload my test to the server.
If the machine is connecting via Ethernet cable
Unplug the Ethernet cable from the machine and reboot it. Then plug the Ethernet cable back in and launch ExamSoft software
If the machine is connecting via Wifi
Switch to another network. For example, if you're using UHGuest, switch to UHSecuture network and vice versa.
Reboot the machine after you switch the network
Task manager disappeared, Examsoft wallpaper stuck on screen, anti-virus and windows firewall disabled, restart or shutdown options are missing